Terms & Conditions


Prices
All items displayed on our website include VAT. Goods may be paid for by secure credit card transaction, by telephone, personal cheque or building society cheque. There are no extra charges for credit card payments. Cheques made payable to "Deans Furnishers Ltd". When paying by cheque goods will be despatched after funds are cleared. Prices are correct at time of publication. Errors and omissions are accepted.

Delivery charges (Automatically Added)
We have just revised our delivery charges and are happy to confirm that they have now been substantially reduced. These will be automatically added to the total at the following rates

GARDEN FURNITURE
Orders under 100 - 15 delivery charge
Orders under 500 - 20 delivery charge
Orders over 500 -
FREE
BARBECUES & ACEESSORIES
Barbecues - Orders under 100 - 10 delivery charge
Barbecues 100 & Over -
FREE
Accessories - 7

Deliveries within the London congestion zone will incur a 8 surcharge 
* These post codes will incur a 30 surcharge 
(ML, KW, IV, PA, AB, PH, DD, KY, LL, TR, PL, SY, LD, SA, G, EH, DG, TD, KL, KA) 

* Scott Islands, PRICE ON APPLICATION.


Collection
There is of course no charge.

Delivery
Our normal delivery service is to the UK Mainland. We are also experienced with supplying goods further a field from the continent to the USA. For deliveries outside the UK, please enquire.

Delivery dates
We stock our more popular bbqs, so in this case, delivery would be the next working day Delivery will be arranged by telephone or email. As our range is so vast from many different suppliers, it is difficult to give an estimated delivery time for non stock items. When viewing the goods however, we do give an estimated lead time. If any goods are not available at the time of receiving your order you will be notified immediately and no transaction will take place for that item.

Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you instruct us otherwise & we will not pass your e-mail address to anyone. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

Methods of Payment 
We accept all major credit cards except Electron & American Express.

Credit Card Security This is a Thawte authentic website, secured by SSL. We are unaware of any cases of credit card fraud occurring whilst using our shopping systems. For payment by credit card the delivery address must be the same as the card holder's address.

After Sales
After sales can be made via any of the contact methods mentioned in the correspondence section below, and we will endeavour to respond to after sales within five working days, whereupon we will provide a likely time-scale to resolve the situation. All after sales will be dealt with as a matter of priority.

Correspondence
All correspondence should be directed to Garden Furniture To go, 2 Star Street, Ware, Hertfordshire, Sg12 7AA. Telephone enquiries will be taken at 01920 466060, and e-mail: info@gardenfurniture2go.co.uk

Finally
Some points that will speed up your order:
We verify all orders against current voters list, so if you have moved in the last 3 years please advise previous address by e-mail.
We check all details with your card provider; please ensure "Invoice" address is as supplied to your card provider. If you have moved within the last three months please ensure your card provider has your correct Address details.
We use Land Line telephone numbers as added security checks; please ensure you supply this as well as MOBILE.
Please note that for your Security; we do not dispatch goods to addresses that have no Land line Telephone Number without getting verification that the addressee lives there.